General FAQ
How does booking work?
All bookings begin with an inquiry. Once you submit your event details, we’ll review your date, location, package interest, setup needs, and travel details. If we’re available, we’ll send next steps, including your agreement and retainer information.
Is my date reserved after I submit an inquiry?
No. Your date is not officially reserved until availability is confirmed, your agreement is signed, and your non-refundable retainer is paid.
Payments & Policies
How much is the retainer?
A $200 non-refundable retainer is required to reserve your event date. The remaining balance is due 7 days before your event.
What areas do you serve?
Snap Society DFW serves Fort Worth, Weatherford, and the greater DFW area, including nearby cities such as Aledo, Azle, Benbrook, Arlington, Dallas, Denton, Grapevine, Southlake, Keller, Mansfield, Burleson, and surrounding areas. Travel fees may apply depending on location.
Do you offer printed photos?
At this time, Snap Society DFW is digital-only. Guests can instantly send photos to themselves and access the online gallery after the event.
What is included in each package?
All packages include a modern digital photo booth setup, custom event overlay, instant digital sharing, online gallery, and setup/breakdown. Select packages also include a backdrop and event content add-ons.
Do you provide a backdrop?
Yes, select packages include a backdrop. Additional backdrop options may be available depending on your event theme and setup needs.
Can the photo design match my event theme?
Yes. Each package includes a custom event overlay designed to match your event colors, theme, names, date, branding, or celebration style.
What types of events do you serve?
We serve weddings, sorority events, corporate events, birthday parties, graduation parties, bridal showers, baby showers, brand pop-ups, holiday parties, school events, church events, and private celebrations.
Can you set up outdoors?
Yes, outdoor events are possible, but they require a covered or shaded area, safe weather conditions, level ground, and access to power. Outdoor setups may be adjusted or declined if weather conditions could damage equipment.
Do you need Wi-Fi?
Wi-Fi is helpful but not always required. Some features depend on cellular service or internet access. If your venue has limited service, we’ll discuss the best setup option before your event.
How much space do you need?
A typical setup needs about 6 ft x 6 ft of space, plus nearby access to power. Larger backdrop setups may require more room.
How long does setup take?
Setup usually takes about 30 minutes before the booth start time. We’ll coordinate arrival and setup details before your event.
Can I add extra time during my event?
Extra time may be available depending on schedule and availability. Additional time is billed at the current extra-hour rate.
What happens if I need to cancel or reschedule?
The retainer is non-refundable because it reserves your date and time on our calendar, but we’ll do our best to work with you if your event needs to be rescheduled. Rescheduling is based on availability.
How do guests receive their photos?
Guests can send photos to themselves digitally through the booth. After the event, you’ll also receive access to an online gallery.
Do you stay during the event?
Yes, we handle setup and make sure the booth is ready to go. Depending on the package and event needs, booth assistance may be included or coordinated ahead of time.
Can businesses or brands use custom logos?
Yes. Corporate events and brand activations can include custom overlays with logos, event branding, colors, or campaign details.
How far in advance should I book?
We recommend booking as early as possible, especially for weddings, sorority events, graduation season, and holiday parties. Rush bookings within 7 days may be available with an added fee.
Still have questions? Inquire here.